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5 Reasons Your PS5 Controller Microphone Isn’t Working

5 Reasons Your PS5 Controller Microphone Isn’t Working

The PlayStation 5 controller is one of the best in the field and is well-loved throughout the gaming industry. You can use this controller along with your PlayStation 5, but even use it with your computer. No matter what you connect it with, it would help if you also had the microphone to work so you can interact with other players. However, at some points, the controller mic may stop working. What causes this issue, and how can you fix it?

In most cases, the PlayStation 5 controller mic may not work because of incorrect settings for audio, unbalanced configurations, issues with the level of sound, and much more. However, there are ways to fix this problem by adjusting these settings to match the needs of your PlayStation 5 controller. 

Choosing the correct settings for your controller isn’t always easy. However, we have given you all the steps you need to make things work in this article. All you need to do is read through the instructions to identify the cause and fix it so you can get back to gaming as soon as possible!

Why Your PlayStation 5 Controller Isn’t Working

One of the most common issues you will hear about with the PlayStation 5 controller is the microphone. Because of this, users complain that they may not be able to hear the sound at all. In some cases, there are issues with the microphone not working when the PlayStation 5 controller is connected to a computer. 

There are many different reasons why this issue can present itself. Most commonly, this happens because of the unbalance of sound settings or the selection of the wrong audio device as the input or output form. Additionally, this problem can show up due to incorrect configuration or sound level issues on your PlayStation 5 controller microphone. 

It is most likely that this is not a permanent problem you face. In fact, a lot of the time, when you connect the PlayStation 5 controller to a computer, there may be glitches preventing a sound connection. One way to take care of this can be to restart the controller or the computer you are using simply. 

How To Resolve Mic Issues On PlayStation 5 Controller

When you have constantly been seeing issues with the PlayStation 5 controller, whether connected to the computer or not, there are a few things you can do. Most of these tips relate to using the controller on a computer, as it is likely that the issue presents when you are connecting to a PC. 

When You Need To Change the Audio Device 

To start, on a computer, the audio output and input device are often set by default. However, you can change this setting by opening up sound settings and changing the microphone you want to use. Here are the steps you need to follow to make this happen:

  1. Open up Settings on your computer, and navigate to the Sound section.
  2. From here, select the Audio Output and Input Settings.
  3. Select the PlayStation 5 controller as the microphone device for your computer. 

Hopefully, in most cases, this simple step will resolve your issue. However, if that is not the case, you can keep following the next few steps to solve this problem. 

When There Is A Need To Adjust The Sound Levels 

The PlayStation 5 controller doesn’t just come with a microphone that is built into the software. In fact, there is also a mute button with the controller that you can use to control the availability of sound. You can check to see if the Mute button is switched on, which may be restricting your mic from performing as it should. 

Aside from this, on a computer, you can also navigate to the Sound Settings menu again. From here, you can not only select the correct audio device but also adjust the microphone level. This will allow you to select the sound level on your computer when you use the controller. 

When There Is A Change In Priority Between Voice And Chat

Your PlayStation gives you the chance to prioritize either voice chat or game chat while you are playing games. You can adjust this through the following steps on your PlayStation controller:

  1. On your PlayStation 5, use the PS button so you can open up the console’s Control Center.
  2. From here, choose the option ‘Game Base.’
  3. A list will show up, and you can choose the party of your choice from the options available. 
  4. You can choose the dropdown menu to select the voice chat feature.

Now you can switch between whatever is the bigger priority for you while you are gaming. Whether this is voice chat or game chat, this is your choice. 

In Order To Update Sound Card Drivers

When on a computer, you can update the audio drivers. This is something that will help you have access to the version of the software that is the most compatible with both your device and the computer. You can do this through a few simple steps:

  1. On your computer, open up the Device Manager.
  2. Expand the Sound menu to see your controller in the list.
  3. Right-click the sound card, and then choose to ‘Update Driver.’
  4. Now, you can follow the instructions from your PC to update the driver.
  5. Restart the computer after the update installs.

Related: How to Know if Your PS5 is Fake (3 Signs)

When You Need To Troubleshoot On Windows

When you are using a Windows computer, you can troubleshoot using a Speech tool that is built into the operating system. You can do this through the Settings menu, where you can navigate to the ‘Update and Security’ section. From here, go to Troubleshoot, and then ‘Additional Troubleshooters.’ Select the Speech troubleshooter and run it. The tool will view your settings and help identify and fix the issue. Now you will just need to follow the instructions on the screen to get it done. 


Getting your PlayStation 5 controller to work well may seem complicated, but it is often a relatively easy fix. We hope this article helped clarify some of the common causes of this problem and the steps you can take to fix them.