The Razer Viper Mini is an excellent choice for gamers and other PC users alike. However, the device, like any other electronic, can run into its fair share of issues. How do you fix the problem when you can’t even click with the Razer Viper Mini?
When it comes to clicking issues, there are a few things you can do:
- Ensure connection to the USB port.
- Update Razer firmware.
- Clean collected dirt and debris.
- Recalibrate the mouse using Synapse.
- Test with another PC or system.
- Reinstall Razer synapse.
- Reinstall Razer device drivers.
With a few troubleshooting steps, you can get to the bottom of your problem and make sure your mouse clicks again. To learn more about the process of using the Razer Viper Mini and getting it to work again, make sure you read through this article.
Troubleshooting Clicking Issues With The Razer Viper Mini
Because of use, wear and tear, and everyday issues with a mouse, you may eventually find that your Razer Viper Mini has some clicking issues. If this is the case, you need to try a few troubleshooting steps before you can get to the bottom of your issue. To make things easy, we have a simple guide you can follow.
Start with the first step, and if your problem is solved, you can skip to the end of the article. However, if your problem persists, just move on to the next step, and follow the given instructions to resolve your issue with the Razer Viper Mini.
Connect Directly To The USB Port
The best way to rule out an issue is to first look at the prerequisites you need to get a mouse to work. You will first of all need to check if the connection to your PC’s USB port is secure. Sometimes, in the middle of use, your mouse can unplug from the port and thus stop working. Always keep your mouse in the line of sight so you know it is connected to the computer and there are no loose cables. In other cases, you may have to connect directly to a computer instead of a USB hub. This will help provide the power your Razer Viper Mini needs to function correctly.
Update The Razer Mouse Firmware
The Razer Viper Mini, like any other computer accessory, comes with a built-in software. Razer updates this firmware to include new features and fixes bugs all the time. Although most of these updates happen automatically, you may need to do this manually if the mouse is on but not working as it should. Here’s how to check for updates:
- On your PC, close all of the programs that have been running so far.
- Download the Razer Viper Mini firmware updater, and run the program.
- If you get the prompt, confirm the changes to your device.
- Select the option ‘Next’ to proceed, and connect your Razer Viper Mini to the computer.
- Now, select the option ‘Update’ and keep the window open until the download is complete.
- Click ‘Close’ to complete the update and shut down the program.
Your Razer Viper Mini will have the latest firmware now and may be able to work correctly. However, if this does not solve your problem, you can then move on to the next step.
Related: Here’s How to Connect Razer Kraken Headset to PS4
Clean Dirt Under Your Mouse Buttons
One of the other reasons your Razer Viper Mini mouse may not be able to work effectively is that there may be dirt stuck under the mouse buttons. This creates a hurdle when you are trying to click. However, you can take care of this problem by using compressed air to gently clean under the mouse buttons. Alternatively, you can take the mouse to a professional for an in-depth cleaning.
Reset Calibration Of Your Mouse
It is entirely possible that the reasoning behind this issue with clicking is calibration. Just like any other accessory, your mouse needs to calibrate to match the requirements of your system. Depending on the version of Synapse you use, you can change the surface calibration, provided that it is available for your mouse. Here’s how to do this on Synapse 3:
- Open up Synapse 3 on your computer.
- Click on the name of the mouse that you want to be calibrated.
- Select the option ‘Calibration.’
- Choose ‘Add a Surface,’ and if you are using a Razer mat, select the name, and then click ‘Calibrate.’
- In the case you are using a different mat, choose ‘Custom,’ and then select the option ‘Start.’
- Click the left button on your mouse, and follow the movement on the screen.
- Complete the calibration by clicking the left button again.
- This will calibrate your mouse, and Synapse will save your profile in the software.
Calibration is not available for the Razer Viper Mini on Synapse 2.0. Therefore, you will need the correct software to properly calibrate it to the movement of your PC and the mat you use.
Test With Another System
Just to make sure that the problem over here is with the mouse itself and not with your system or the Synapse software, try using your mouse on another computer. If the mouse is working completely fine, this means you are facing an issue with either the computer or the Synapse software. However, if there are still issues, you may be looking at a problem with the Razer Viper Mini itself. In this case, the best course of action is to contact a repair shop or reach out to the Razer customer support team.
Exit Razer Synapse, And Consider A Reinstall
One of the issues that you may be facing is a glitch or issue in Razer Synapse. You can start by exiting the App. If that causes the problem to resolve, then you have your answer. In that case, the best way to move forward is to reinstall the software and avoid persistent issues.
Uninstall And Reinstall Razer Drivers
Finally, one of the ways that you can deal with your Razer mouse clicking issues is that you can uninstall the driver from your PC. When you do this, the newest driver will automatically install onto your computer.
Hopefully you can get your Razer Viper Mini working with these simple troubleshooting steps. However, if the problem is not going away, you will have to contact their customer support team for help.