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What Happens When I Lose My Magic Band?

What Happens When I Lose My Magic Band?

Your Magic Band is more than a fun little keepsake; it’s your park ticket, Fast Pass, and credit card all rolled into one. When purchasing one, make sure the band fits snugly around your wrist––or think twice about giving one to small children. Otherwise, you may end up losing it. However, know that it’s not the end of the world if you lose your Magic Band.

If you lose your Magic Band, simply notify a Cast Member at Disney World’s many guest relations kiosks. You can also ask a concierge if you’re staying at an on-property Disney resort. Here, they’ll deactivate your Magic Band and offer you a replacement card.

If you want a replacement Magic Band, you can purchase a replacement. In the parks, a replacement costs anywhere from $20 to $50. Continue reading to learn more about Magic Bands and what happens if you lose one.

What Should I Do If I Lose My Magic Band?

If you lose your Magic Band, you should immediately have it deactivated. You will then have the option to receive a replacement and/or another alternative to use as a temporary Magic Band.

Deactivate Your Magic Band

Your Magic Band’s a simple piece of technology. If someone finds it, they can use it to make purchases; they won’t have to enter a pin code or any other identifying information. Even if you’re sure you lost the Magic Band in your hotel room, you should deactivate it.

You can deactivate your Magic Band by doing one of the following:

  • Find a Guest Relations Kiosk – Each Disney park has a Guest Relations kiosk. Here, you can purchase tickets, make changes, and deactivate your Magic Band. You can find a Guest Kiosk by opening the My Disney Experience app and looking at the map. You can also ask a Cast Member, and they’ll point you in the right direction.
  • Visiting Your Resort’s Front Desk – If you’re staying at a Disney resort, you can deactivate your Magic Band by visiting the front desk. Keep in mind that this only works for on-property resorts, like Disney’s Animal Kingdom Lodge or Disney’s Pop Century Resort.

Note: If you’re staying at a Hilton in Orlando, they will not offer this service, as they are unaffiliated with Disney’s parks.

Get a Replacement for Your Magic Band

After notifying a Cast Member, they’ll offer the following:

A Replacement Card

You won’t get a new Magic Band for free, but you’ll get the next best thing: a replacement card. While you can’t wear it, you can use it to enter the parks, make purchases, and use your Fast Passes. It’s also connected to the My Disney Experience app.

Disney MagicMobile Service on Your Smart Device

After deactivating your Magic Band, a Cast Member will help you set up a Disney MagicMobile account. Here, your smartphone will act just like a Magic Band. When making a purchase or using your Fast Passes, just hold your smart device up to the sensor.

Disney MagicMobile works on:

  • iPhones
  • Apple Watch
  • Google Pay-enabled Android devices

A New Magic Band

As noted, after deactivating your lost Magic Band, a Cast Member will offer a new one for purchase. Magic Bands that are solid, neutral colors generally cost $20. Limited-edition ones, like the 2021 EPCOT Food & Wine Festival band, generally cost around $50. 

The Magic Band You Lost

Disney is truly the most Magical Place on Earth. Chances are, if someone found your Magic Band, they gave it to a Cast Member. From there, a Cast Member can check your information and send it to your hotel.

While it’s not guaranteed that someone found your Magic Band (especially if it fell off on a ride), it’s certainly worth a shot.

How to Avoid Losing Your Magic Band in the Park

Your Magic Band’s “magic” is beneath the Mickey Mouse head. If you’re worried about losing your Magic Band in the park, you can pop out the sensor and:

  • Put it in a “Magic Keeper” Key Chain – Both online and in the parks, you can purchase a Magic Keeper. It holds your Magic Band’s sensor and looks like a keychain. You can affix it to your keys, lanyard, or belt loop.
  • Purchase “BitBelt”BitBelt was originally made for Fitbits. It slides onto your Magic Band’s strap and keeps it tight on your wrist. They also come in different colors, such as teal, red, and black.

What Happens if I Lose My Magic Band and Someone Makes Purchases?

If you’re worried that someone took your Magic Band and made purchases, you can check your transactions in the My Disney Experience app. You can do this by:

  1. Opening the My Disney Experience app.
  2. Tapping “My Plans.”
  3. Choosing “Link Reservations and Purchases.”

Now, you can verify your purchases. If you see any unfamiliar charges, contact a Cast Member. They can explain more about disputing the transactions.

A Final Word

If you lost your Magic Band, visit Guest Relations or your resort’s front desk, and a Cast Member will deactivate it. As noted, you should do this as soon as possible; after all, it’s connected to your Fast Passes, credit card, and hotel room.