Have you ever been using your Fitbit and realized that the data in the app doesn’t match the device? This frustrating problem is quite common, which means a lot of people are going through the same issue. So, if you have a Fitbit, you may have been wondering what you can do to sync data more clearly between the Fitbit and the app.
If your Fitbit isn’t syncing automatically, you can carry out the process manually. You can either do this using a computer or through the device itself. Typically the issue can be traced to an unsteady Bluetooth connection, so that is key to solving this problem.
Interestingly, the process of syncing a Fitbit is extremely easy. That’s one of the reasons why so many people expect it to happen automatically. If you are noticing that that isn’t the case for you., there’s no need to worry. Keep reading this article, and we’ll explore all the different ways that you can troubleshoot this issue.
Troubleshooting Syncing Issues With The Fitbit
Syncing a Fitbit to your app from the brand shouldn’t be a complex process, but we can’t deny that it can be frustrating. After all, the company tells us that all we need to do to get consistent data is to use a pairing mechanism. However, when you actually get around to using the Fitbit app, you may notice that is not always the case.
Instead, you may have to regularly check-in and make sure the data is syncing between the device and the app. That being said, there are ways to do this manually. We will show you how to do that later, but in the meantime, let’s look at what you need to troubleshoot the issues with your Fitbit.
Related: How to Change Time on Fitbit (With and Without the App)
Things To Look Out For
Before you get started on troubleshooting the issue at hand, there are a couple of things to check for first. You can start out with the device and the app itself. The first thing you want to do is make sure that the app can work with your Fitbit and can connect with the device that you are using at the same time.
You may also want to check that the Fitbit itself can run the latest software that you need to connect to the Fitbit app. And, remember to keep the Fitbit at the full battery as the connection can get muddy as it starts to lose charge. Next, the phone you use needs a couple of things:
- WiFi/Cellular connection
- Bluetooth
- The latest software version
It would be best if you connected with a WiFi network to make sure the app can continuously get access to data. At the same time, a Bluetooth connection helps to make sure that the Fitbit can remain paired with the phone and, by proxy, the app itself. Finally, the phone should have the latest operating system version. So, check the Android version or the iOS version to make sure you have everything covered.
How To Fix Syncing Issues
So, now, if you fulfilled all of the requirements in the last section, you can move on to this section and troubleshoot the issue at hand. So, what are some things you can do to solve the problem? Here are our tips:
Restart Bluetooth
As we mentioned above, you will most likely run into syncing issues if your Bluetooth connection is unstable. However, no matter what phone you are using, this can happen as a common glitch. The best way to fix the issue is to just switch off the Bluetooth and then restart it.
Pair With Bluetooth Again
Now, if restarting Bluetooth doesn’t solve your problem, there’s another thing you can try. Instead of switching off the Bluetooth, go into the Settings and then unpair the Fitbit from your phone. Once you do that, wait some time and then pair the device again. Hopefully, this will help resolve the issues and return your Fitbit to regular syncing.
Cross-Check On Another Device
One way to eliminate issues within the device you are using is cross-checking. To do this, connect your Fitbit to another phone and see if it is syncing correctly. If this is not happening, that means the issue is likely not the device. However, if this solves your problem, you now know what area of this mechanism to tackle.
Restart Fitbit
Bluetooth isn’t the only thing here that can be causing problems. Just like your phone, it’s possible that your Fitbit just needs to restart to get rid of a glitch or issue with the software. You can take care of this by just switching the device off and then switching it back on again.
Reinstall Fitbit App
The Fitbit app can also be problematic at times. If you want to, one thing you can try doing is to uninstall the app from your phone. Then, you can go over to the App Store or the Play Store and download it again. Theoretically, this should not affect any of your saved data, so don’t worry about that while reinstalling your Fitbit app.
Reset Fitbit App
Another thing to try with the Fitbit app is to reset it. You can use the app on your phone to reset the Fitbit. To do this, navigate to the Settings menu on the app, and then choose the option Factory Reset. But beware – this will get rid of all of your data, so you don’t want to do this unless it is a complete necessity.
How To Sync Your Fitbit
If you want to learn how to manually sync your Fitbit to the app, here are the steps you need to follow:
- Download the Fitbit app and sign in to your account.
- Connect your Fitbit to the app.
- If the app doesn’t sync automatically, click ‘Sync.’
Conclusion
Having to manually sync your Fitbit or troubleshoot syncing issues can be irritating but it is necessary! We hope this article helped you get your Fitbit syncing back to normal!