Your Sonicare Toothbrush makes your regular toothbrush seem like a kid’s toy. Not only does this device get those hard-to-reach places, but it can also prevent gumline recession and tooth decay. However, when it’s beeping on the charger, you might think that you’re better of sticking to your dollar-store toothbrush. So why is your Sonicare Toothbrush beeping on the charger?
According to Philips, if your Sonicare Toothbrush is beeping while on the charger, it is a sign the device is charging, but some users claim that other underlying issues lead to the sound.
Continue reading to learn more about why your device is really beeping and what measures could stop the sound.
Why Does a Sonicare Toothbrush Beep While on the Charger?
The Sonicare Toothbrush will beep while on the charger if it is actively charging. Unless the noise is very loud or your device has stopped working, you won’t have to do anything.
However, users online have very different opinions on what the beep actually means. Some users have noted that the beeping is usually an indicator of a few problems––all of which come with easy solutions.
Typically, a Sonicare Toothbrush will make a beeping or chirping sound for a few reasons. Some of these are:
- The Sonicare charging base is faulty.
- The toothbrush needs to be reset.
- The toothbrush needs a new head.
- The toothbrush attachment has been incorrectly installed.
- The wrong attachment has been installed.
Something Might be Wrong with the Charging Base
Your problem might be with your toothbrush’s charger, not the toothbrush itself. Your charger might not be supplying adequate power to your device, or there could be something wrong with its internal electrical wiring.
You have these options if your charging base isn’t working:
- You can contact Philips’ customer support team.
- You can buy a replacement charger online.
- You could try using a different outlet.
Your Toothbrush Might Need to Be Reset
Even engineers can’t really explain why resetting certain devices works; it just does. If your toothbrush’s beeping is driving you crazy, try performing a hard reset by:
- Placing the toothbrush base on the charger
- Holding down on the intensity button and power button for about five seconds
- Waiting until you hear three beeps and the light turns green
Now, walk away. If your toothbrush’s beeping stops (or at least lessens), you may have solved your problem.
Your Toothbrush Might Need a New Head
Some Sonicare Toothbrushes come with a “reminder” feature. This is supposed to remind you to change your toothbrush’s head. You basically have two options when this happens:
- Replace the head. This part is easy. All you have to do is pull off the old head and slide on the new one. Make sure that your toothbrush’s metal pins line up with your new attachment.
- Turn off the reminder. First, place your device on the charger. Then, simply hold down the power button for about five seconds. When you hear two short beeps, you have turned off the reminder.
You don’t have to worry about shopping around for a new Sonicare Toothbrush head; all models have interchangeable attachments.
You Put the Attachment on Wrong
If you didn’t put your toothbrush’s head on right, the sensors might get confused, hence the beeping sound. Pull your toothbrush’s head off and place it back on. If you’re confident that you put the head on right, try performing a hard reset.
You Might be Using the Wrong Attachment
As noted, Sonicare’s Toothbrush heads are interchangeable. You can even use Oral-B’s toothbrush heads if you need a replacement. However, as new products emerge on today’s market, while a new head might fit your toothbrush, it might not satisfy the product’s sensors.
Philips explicitly warns against using Oral-B’s heads on your toothbrush, as this could affect the overall performance and functionality of the device. You’re better off sticking to Philips’ replacement heads rather than using other companies’.
What If My Sonicare Toothbrush is Still Beeping?
Not every product that comes off the factory line is perfect. When this happens, users might have problems operating or maintaining their devices—and this is certainly true for Sonicare’s toothbrushes. You could have a defective product if:
- Your toothbrush cannot hold a charge.
- Your toothbrush turns off after a few uses.
- Your toothbrush’s beeping is loud or won’t stop, despite your efforts to silence it.
- The toothbrush’s heads don’t achieve their full range of motion.
You generally have two years from the date of purchase to file a warranty claim. If accepted, Philips will either replace or repair your Sonicare Toothbrush at no charge. You will need your proof of purchase statement (so the receipt or box) to file a claim.
You can learn more about filing a warranty by clicking here.
Long story short: Philips says that if your Sonicare Toothbrush is beeping, it’s charging. However, users and testimonials online tell a different story. In either case, you have options if you want to stop the beeping.