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Airpods Won’t Connect to Zoom? 4 Causes and Fixes

Airpods Won’t Connect to Zoom? 4 Causes and Fixes

In recent times, we’ve all had to make Zoom a primary mode of communication. While that has its benefits, I no longer have to get ready to travel all the way to work – you can run into some issues. One of the most common ones I have heard of from many AirPod users is that the devices just don’t connect to Zoom. 

If your AirPods are not connecting to Zoom, you can try any of these fixes:

  • Remove your AirPods from any other devices.
  • Pair the AirPods with your device again.
  • Restart your AirPods or try Bluetooth connection again.
  • Select AirPods as audio devices in Zoom.
  • Test the AirPods on Zoom.

If you are seeing this issue occur on your Apple AirPods and want to find a way to solve this issue, keep reading our article! We’ll be exploring all the ways that you can make your Zoom connection seamless. So, read all the way to the end of the article for troubleshooting tips and techniques. 

How To Fix Your AirPods Not Connecting To Zoom

So you’ve been attempting to connect your AirPods to your Zoom meetings, but for some reason, it never works. Either the AirPods can’t pair with your Mac or iPhone, or they do pair, but the sound isn’t going in and outright. We’ve narrowed down some common causes and fixes for this issue to troubleshoot. 

Remove AirPods From Other Connected Devices

One of the nifty things about AirPods is that they can connect to multiple devices at the same time. This can come in handy when you quickly switch between different devices, such as an iPad and a phone. However, this feature can cause issues when you are on a Zoom call, and it causes confusion and interference. 

You don’t want your AirPods getting confused between the devices, so make sure to remove them from all other possible paired devices. An easy way to do this is to switch off Bluetooth on all devices except the one on which you are using Zoom. Without the availability of Bluetooth, your AirPods cannot connect to other devices or switch in between a call.

Make Sure Your AirPods Are Paired To Your Device

Now that you have ruled out that there are any other devices causing interruptions, it’s time to look at the primary device. The AirPods obviously cannot work if they aren’t connected to the device you are using for your Zoom call. To check this, you can pair them again:

  1. Open up the AirPods case, and press the button at the back of the case.
  2. Wait until the light on the case flashes to a white color. This indicates that the AirPods can pair with your device.
  3. Connect the AirPods to your device.

Depending on the kind of device you have, you can pair the AirPods in a different way. Here are some of the more common methods:

Pairing AirPods With A Mac:

  1. Select the Apple logo on the top of your screen.
  2. Choose the option ‘System Preferences’ and choose ‘Bluetooth.’
  3. Next, you will see a window with all of the Devices. 
  4. Here, you will be able to see your AirPods.
  5. If they aren’t connected to your Mac, double-click them.
  6. You can also add the AirPods as a new device. 

Pairing AirPods With An iPhone:

  1. Open up the Settings App on your phone.
  2. Select Bluetooth.
  3. You will be able to see your AirPods under the Devices section.
  4. To connect the AirPods, tap on the name.
  5. You can also connect it as a new device under Bluetooth settings.

Pairing AirPods With A Windows PC:

  1. Select the Start button on the bottom left of your screen.
  2. Navigate to Settings, and then choose Devices.
  3. Your AirPods should be listed under ‘Other Devices.’
  4. If your AirPods are connected, you will see the term ‘Paired.’

You can make sure that your AirPods are connected to the primary device with any of these options. This rules out any pairing or connectivity issues when you are on a Zoom call. 

Related: Why Do AirPods Sound So Bad on PC?

Choose AirPods As Your Audio Device

Photo: The Average Tech Guy

Because the Zoom software allows you to select an audio device manually, you will have to check to make sure you have selected your AirPods. Zoom interprets microphones and speakers as two different devices and allows you to choose different devices for each. 

Microphones are the devices that will deliver your voice to the call. On the other hand, speaker devices will be able to deliver the other voices on the call to you. Here’s how you can manually select the AirPods as a microphone or speaker in Zoom:

  1. Open up the Zoom app on your device of preference.
  2. From here, open up Settings and choose the option Preferences.
  3. Navigate to Audio. 
  4. You will be able to see the devices you have chosen as the microphone and the speaker. 
  5. If the devices are anything other than your AirPods, use the dropdown menu and select the AirPods as your microphone and speaker.

You will now be able to hear the call and speak through your AirPods for the remainder of the Zoom call. 

Testing AirPods On Zoom Calls

One of the great things about using devices on Zoom is that it has a feature to let you test them out. This way, before you get on an important meeting or Zoom call, you can ensure your microphone and speaker are working perfectly. 

When you join on a call, you can test it out just as a final check by selecting ‘Test Speaker and Microphone.’ This gives you a chance to make sure your audio settings are up to mark. This works because the software plays a ringtone first to test the speaker. If you hear the tone, select ‘Yes.’ However, if you can’t, click ‘No’ until you hear the sound. 

Next, you can also test out your microphone by speaking. Zoom records the audio and plays it back to you. If you cannot hear it, select ‘No’ and follow all of Zoom’s instructions on fixing the issue. 


With all of these troubleshooting steps, we hope you have been able to connect your AirPods to your Zoom software. Remember, conflicts with Zoom often happen because of a pairing or connectivity issue. Luckily, the App has a manual selection process to let you choose your AirPods during Zoom calls.